Collection of Goods

Consumers are advised that all goods must be collected within 3 weeks of successful repair. Otherwise storage charges may be applied.

Equipment is accepted on the following terms & conditions

• There is a £25 minimum labour charge payable where goods are accepted for estimate or repair.
• Equipment in which parts prove to be unattainable or absolute may be returned in a non-working condition.
• All repair must be collected within 3 weeks of completed repair, otherwise storage charges may be applied.
• All repair work has a 90 day warranty only on parts fitted.
• Un-repaired or scrapped equipment will be disposed of if not collected within three weeks.
• Goods are insured to the 2nd hand value only.
• On notification of completed repair or estimate given verbally or if there has been no contact from yourself after 3 weeks the unit will be disposed of to cover any cost incurred.
• The inspection fee is NOT refundable.
• If the repair cost is less than £40 the work will be carried out without your consent, where repair cost over £40 a verbal estimate will be given.

This privacy policy notice is served by GT Electronics, Unit 1, Mannings Yard, Dawlish, Devon EX7 0LX under the website; www.gtelectronics.co.uk. The purpose of this policy is to explain to you how we control, handle and protect your personal information while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

“I”, “our”, “us”, or “we” refer to the business, GT Electronics.
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key priciples; (a) Lawfullness, fairness and transpatrency, (b) Purpose limitation, (c) Data minimisation, (d) Accurancy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control personal information about you electronically using the following lawful bases. Storing information using our contact form so we are able to assist you with your query.

We are exempt from registration in the ICO Data Protection Register because GT Electronics does not process personal data.

Lawful basis: Consent

We only: Receive your information through our contact form
Which is necessary because: To be able to contact you to discuss your needs.
We do not process your information.
Data retention period: We will continue to hold your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we hold your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop holding your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows.

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We do not use cookies on this website.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone. We only collect data about you in our contact form, as detailed in the “Processing of your personal data” above.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent by emailing GT Electronics on glenn@gtelectronics.co.uk (unsubscribe) or manage your preferences/the information we hold about you at any time.

Privacy Notice Policy Base: v.4.1 Dec 2018